Google+
Contact Us
Our Collections
My Account
Orders
Track my order(s)
Track my order(s)
Sign in
Register
Email
Password
Forgot your password?
Register for a new account
Sign in
Remember me
My cart
Cart is empty
Cart is empty
View cart
Checkout
Menu
Collections
EVERYDAY COLLECTION
EVERYDAY COLLECTION
FLORALS & WREATHS
IN-STOCK NOW
HOLIDAY & WINTER
GREENERY, WREATHS & TREES
HOLIDAY HOME
FALL COLLECTION
FALL COLLECTION
FLORALS, WREATHS, AND BASKETS
SALE!
SALE!!!
Become a Customer
Order Information
Request a Catalog
About Us
Damage Claim Form
Credit Application
Wholesale Registration
Shows & Events
Shows & Events
Cash & Carry Warehouse
SALE!
SALE!!!
Home
/
Become a Customer
/
Damage Claim Form
My Account
My Account
Orders
Track my order(s)
Track my order(s)
Sign in
Register
Email
Password
Forgot your password?
Register for a new account
Sign in
Remember me
Damage Claim Form
Please fill out this form and submit for claim processing.
A picture of the damaged item must be submitted for consideration. Please select and upload your image below.
All claims for discrepancies and/or damages must be reported within fourteen (14) days from receipt of shipment.
No action will be taken if not reported within the 14 day period stated above
Original box, packaging material and tracking labels must be saved in case of carrier inspection.
To evaluate product quality and packaging, you may be required to return damaged and/or defective items.
Items sold as a set will be credited back based on a percentage breakdown.
Returns require prior authorization
Refunds may take up to fourteen (14) business days to process upon receipt of returned merchandise by Ragon House
Please email info@ragonhouse.com or call customer service at 330-874-3750 with any questions.
BUSINESS NAME
CONTACT NAME
EMAIL
PHONE
ACCOUNT NUMBER
INVOICE NUMBER
DAMAGES
HOW TO HANDLE CREDIT
REPLACE
IN-HOUSE CREDIT
CREDIT BACK TO CARD OR REFUND CHECK
ITEM 1
ITEM NUMBER
ITEM DESCRIPTION
QTY DAMAGED/MISSING
DESCRIBE THE DAMAGE/DEFECT
DOWNLOAD PICTURE OF DAMAGED ITEM
Upload another file
Upload file
2nd image
Upload another file
Upload file
ITEM 2
ITEM NUMBER
ITEM DESCRIPTION
QTY DAMAGED/MISSING
DESCRIBE THE DAMAGE/DEFECT
DOWNLOAD PICTURE OF DAMAGED ITEM
Upload another file
Upload file
2nd image
Upload another file
Upload file
Anti-bot validation
Submit