Damage Claim Form

Please fill out this form and submit for claim processing. 

A picture of the damaged item must be submitted for consideration. Please select and upload your image below. 

• All claims for discrepancies and/or damages must be reported within fourteen (14) days from receipt of shipment.
• No action will be taken if not reported within the 14 day period stated above
• Original box, packaging material and tracking labels must be saved in case of carrier inspection.
• To evaluate product quality and packaging, you may be required to return damaged and/or defective items. 
• Items sold as a set will be credited back based on a percentage breakdown.
• Returns require prior authorization
• Refunds may take up to fourteen (14) business days to process upon receipt of returned merchandise by Ragon House

• Please email info@ragonhouse.com or call customer service at 330-874-3750 with any questions.