Damage Claim Form
Please fill out this form and submit for claim processing.
A picture of the damaged item must be submitted for consideration. Please select and upload your image below.
- All claims for discrepancies and/or damages must be reported within fourteen (14) days from receipt of shipment.
- No action will be taken if not reported within the 14 day period stated above
- Original box, packaging material and tracking labels must be saved in case of carrier inspection.
- To evaluate product quality and packaging, you may be required to return damaged and/or defective items.
- Items sold as a set will be credited back based on a percentage breakdown.
- Returns require prior authorization
- Refunds may take up to fourteen (14) business days to process upon receipt of returned merchandise by Ragon House
- Please email info@ragonhouse.com or call customer service at 330-874-3750 with any questions.